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Studio Director's Letter: 2020 Retrospective. Read a letter from ZeniMax Online Studio's Director, Matt Firor, on The Elder Scrolls Online's challenges and triumphs in 2020.

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Quick Walkthrough[edit]

1. Speak with Cinnar.
2. Talk to the townspeople to uncover clues.
3. Determine the Artisan's identity and confront them.
4. Find and return the stolen items.
5. Return to Cinnar.

Detailed Walkthrough[edit]

A Blank Slate[edit]

In the middle of Marbruk, sitting on a bench, is an Altmer named Cinnar who is investigating a string of thefts orchestrated by the thief known as the Artisan. The thefts are all against Altmer, and because Cinnar is an Altmer he draws suspicion. He has drawn a blank in his investigation so he gives you his notes and asks you to discover the thief's identity. Reading his notes reveals that the Artisan steals only from Altmer, steals only personal items, and leaves notes for the victims (though the victims have refused to reveal the contents of the letters).

The notes also reveal that there are only five of the town's citizens left to question: Mendreval, Rilding, Kuralit, Talqua, and Zuzik.

Painting A Picture Of The Situation[edit]

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The five townspeople can be found near the merchant's plaza; Rilding is found near the woodworkers run by Sarirna, Zuzik runs his own shop south of the woodworkers, and Mendreval works at Ilmure's Imported Steel west of the woodworkers. Kuralit sits outside and west of the bank, while Talqua owns and is found inside the bank (The Foundation of Trust).

Mendreval suspects it is a Bosmer, based on the personal nature of the items being stolen; Bosmer culture reveres thieving as an art, in which the more personal an item to the victim is, the better the theft is considered. She also hopes the thief doesn't get caught because it might strain relations in the Dominion due to the racial nature of the crimes.

Rilding points out that the thief only steals from Altmer who do not use the bank. He suspects Talqua paid a thief to steal the items so the Altmer would start using the bank to store their items, for a fee. He also mentions Talqua's Bosmer apprentice, pointing out that he would be a good fall-guy.

Kuralit refuses to divulge information on an empty stomach. You can intimidate him or give him some gold to make him talk. Once persuaded to talk, he says he saw a Bosmer sneaking into the bank at night.

Talqua indirectly reveals out that business has grown since the thefts began. When asked if the bank has been targeted he says that only someone with a key could enter, and that only he and his apprentice have copies of the keys.

Zuzik reveals that he has one of the thief's letters. You will need to persuade him or buy it to get any further details. Once he hands it over you find it is written on vellum, a medium usually used by the Bosmer as the Green Pact forbids the use of paper. The letter requests that the recipient meet the thief at the bank in a fortnight to pay a ransom. It also says their item would be forfeit if they revealed the letter to anyone, which explains the victims' reluctance to talk to Cinnar.

After reviewing the clues you must find and confront the thief. The thief is a Bosmer who has access to the bank. As Talqua is an Altmer he is ruled out, so the apprentice Nidras would appear to be the guilty party. He can be found upstairs in the bank.

Cleaning Up A Messy Situation[edit]

Nidras is siting in the Foundation of Trust's personal area. He confesses as soon as he is confronted as he knows you are working for Cinnar. He reveals his reasons for the thefts, which was that he wanted the Altmer to leave Marbruk and would extort them to leave in return for their items. As the Altmer do not recognize the Bosmer 'Right of Theft' he had to come up with a plan to escape punishment and still have the Altmer leave. The first part of his plan was to frame you. He has tipped off the guards that the Artisan was in the bank. With no proof of reason to be in the bank's personal area it's time to leave and return to Cinnar.

After telling Cinnar the Artisan's identity he reveals that Nidras has put the stolen items in the wrong houses and sent letters framing the owners for each crime. The victim's fell for the framing and Nidras' scheme almost came to fruition, but Cinnar managed to prevent any violence. You need to recover the items before it's too late.

Investigating houses from the closest you will find the items in this order:

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• Earrastel's Heraldic Cane is hidden in Calastil's House, in a flower pot just beside the entrance.
• Laurosse's Censer is hidden in Cassirion's House, in a cupboard behind the pillar on the right.
• Quertasse's Drinking Horn is hidden in Earrastell's House, underneath the bed.
• Calastil's Pelt is hidden in Laurosse's House, behind the large painting on the right-hand wall.

After recovering all four items Hendare confronts you and accuses you of being the Artisan. He refuses to accept your explanation but agrees to escort you to Cinnar. Once you reach Cinnar he hands you over with a salute and leaves. Ios 6 safari version. Cinnar is furious with Hendare blowing his cover and asks you for good news. Fortunately for Hendare you do; hand over the stolen items to a relieved Cinnar and he rewards you with gold and the Enforcer's Vambraces.

Quest Stages[edit]

If you recently started playing the Elder Scrolls Online you might be a little confused about how the game starts.

You start with the tutorial section which teaches you some fundamentals about the game. Then you are dropped in the world leaving you clueless what to do.

Don't worry, there is a main storyline which I definitely recommend you do right away as it will teach you further about the game and is just a very nice introduction to ESO overall.

However it can be a bit tricky to get to it if you don't know what to do. No worries, I will take you through the process step by step.

Table Of Contents:

• Step 1: Finding the hooded figure
• Step 2: Finding the benefactor and getting to your starter island

Quick Introduction

Most likely when reading this, you were either dropped in Elsweyr, Summerset or Morrowind (Vvardenfell) depending on which expansion of the game you have.

See, the reason you are confused is because: When you create a new character, you will be dropped in the latest expansion that you own. So if you own the Summerset expansion, a new character will be placed in Summerset.

Originally, new players started on a small island respective of their alliance, a safe zone so to speak. From that point the player would be naturally introduced to the main quest and could choose to follow it or not.

Now however, it is a little more complicated as everyone gets dropped in the latest expansion you own. So our mission right now is to get you back to your starter island so that you can enjoy the main quest and play the game the way it was meant to be played.

It's not clear why Zenimax decided to do it this way. I understand that they want to show off their latest content, but it becomes terribly confusing to new players.

Not to worry though, I will take you back to the main quest in no time.

Step 1: Finding the hooded figure

The first thing we need to do is to find a hooded figure that will give you a quest. How you find her will depend on which faction you belong to.

Before we start, just take note of which faction you are part of. It will be either Ebonheart Pact, Daggerfall Covenant or Aldmeri Dominion.

To find out which faction you are part of, go to the character screen (hotkey: C on PC). On the window to the right, look at the top left corner, hover on that icon and it will tell you which faction you belong to.

Ok, let's get going. Your first mission is to find a wayshrine, any will do. Open up your map (hotkey: M on PC), locate the closest wayshrine to you, it will be an icon that looks like this:

Run up to the wayshrine and interact with it. Where you will travel to next will depend on your faction:

• Ebonheart Pact: Davon's Watch (Stonefalls)
• Daggerfall Covenant: Daggerfall (Glenumbra)
• Aldmeri Dominion: Vulkhel Guard (Auridon)

Go ahead and click on the wayshrine that corresponds to the faction you belong to as seen above.

Sometimes you will need to zoom in to see the wayshrine, the icons sometimes get buried under other icons 🙁 It's a bit annoying I know.

Once you have traveled, a hooded figure should appear within 20 seconds or so. Go ahead and talk to her and accept the quest she has for you. You can now skip ahead to Step 2.

If the hooded figure does not appear

If the hooded figure does NOT appear, chances are you already accepted the quest without noticing at an earlier time. Check your quest journal (hotkey: J on PC). If you already have the quest 'Soul Shriven In Coldharbour' under 'Main Quest' with the task being 'Talk to the benefactor' you can move ahead to step 2.

If the task says 'Find the hooded figure' and the hooded figure does NOT appear, you will need to go and find her.

Safari 13 1. In Davon's watch she is located by the wheelbarrow at the location marked on the map below.

In Vulkhel Guard, she will be located on the upper deck of the boat in a chair.

In Daggerfall she will be located by the Tradesman's Square feeding chickens.

Step 2: Finding the benefactor and getting to your starter island

Next you need to find the Benefactor. Follow the map that corresponds to your faction below for his location.

Ebonheart Pact – Davon's Watch

The benefactor in Davon's Watch will be located in the southern side of the town. See the map below for more detailed instructions.

Daggerfall Covenant – Daggerfall

The benefactor in Daggerfall will be located in the south-eastern part of the town, close to the Tradesman's Square. See the map below for more detailed instructions.

Aldmeri Dominion – Vulkhel Guard

The benefactor in Vulkhel Guard will be located in the boat docked on the southern side of town. See the map below for more detailed instructions.

The Benefactor will be tied up, as you try and help him, you will get knocked out. You have now started the main quest line of the Elder Scrolls Online. A cinematic will play and after that, the start of the quest line unfolds as you make your way through Coldharbour.

When this is over, you will be transported to your faction's starter island. From there, you just need to follow the quests that are under the category 'Main Quest'.

Hopefully this was helpful, I know it's frustrating that getting to the main quest is so complicated. Now you should be on your way and you can enjoy ESO 🙂

Good luck!